Built for Personal Injury & Legal
AI Intake & Live Transfer Agent for Law Firms
Our Voice AI agent handles intake calls around the clock—qualifying cases, capturing details, and live-transferring only the leads that meet your criteria. Your attorneys focus on cases worth their time, not screening calls.
Trusted By
Trained for legal intake
Built for Personal Injury & Legal Intake
This isn't a generic chatbot. It's purpose-built for legal intake—screening, qualifying, and transferring only the cases that matter to your firm.
Trained for Legal Intake
Handles intake calls with empathy and professionalism. Asks the right qualifying questions so only cases that meet your criteria reach your desk.
Phone Carrier SPAM Label Prevention
We automatically detect if your phone number has been marked as Spam and automatically switch it out for a clean number when necessary.
Captures Case Details
Extracts accident type, injury severity, timeline, insurance status, and other qualifying details your team needs to evaluate the case before speaking with the claimant.
Automatic Outbound Follow-ups
Most leads need multiple calls to answer. We use industry follow-up best practices to ensure no lead is wasted.
Customizable Intake Scripts
Configure qualification criteria specific to your practice—case type, statute of limitations, liability indicators, minimum damages threshold—and the AI screens accordingly.
TCPA Compliant & Ethically Responsible
Our system complies with TCPA regulations and attorney advertising rules. Required disclosures are built into the call flow. The AI never provides legal advice.
Local Presence Dialing
This optional feature allows the AI to automatically call leads from a local area code to increase answer and conversion rates.
Records all phone calls
Call recordings ensure compliance and allow you to hear the conversations.
Live Transfer to Your Team
Once a lead qualifies, the AI live-transfers them directly to an attorney or paralegal. No delay, no lost momentum.
CRM Integration
Captures each interaction and allows for organized records of each conversation.
Try Live Mini-Demo
Talk to AI Agent Live
Get an immediate call from our AI Appointment Setter to see what it sounds like and to learn more.
How it works
Set up is simple and easy.
01
Define Your Criteria
Tell us what qualifies a case for your firm—case type, jurisdiction, injury severity, liability indicators, timeline. We build the AI to screen against your exact requirements.
02
Bring Leads
Bring your own leads from TV, digital, or lead vendors. We’ll integrate with your existing sources or help you find new ones.
03
AI Handles Intake
Your AI agent calls leads immediately, asks qualifying questions with empathy and professionalism, captures case details, and filters out non-qualifying leads before they ever reach your team.
04
Receive Qualified Transfers
Only cases that meet your criteria get live-transferred to your attorneys or paralegals—with full case details already captured. Your team focuses exclusively on cases worth their time.
Problem/Solution
Why Law Firms Struggle to Scale Intake Without Us
Your lead costs are high, but most don't qualify. Your attorneys' time is too valuable to spend screening, and hiring intake specialists is expensive and inconsistent.
The Problem
Leads Go Cold Fast
Claimants who don’t get a callback within minutes often sign with the first firm that reaches them. Speed to contact determines who gets the case.
Attorneys Waste Time on Unqualified Cases
Without proper screening, lawyers spend hours on calls that don’t meet their criteria—time they could spend on billable work or qualified consultations.
Intake Staff Are Inconsistent & Expensive
Hiring, training, and retaining intake specialists is costly. Turnover is high, quality varies, and after-hours coverage means overtime or missed leads.
The SolutioN (US)
Instant Speed to Lead
Our AI calls every lead within seconds of submission and follows up consistently. No more lost leads to competitors who called first.
Only Qualified Cases Reach Your Desk
The AI screens every lead against your criteria before transferring. Your attorneys only speak with claimants whose cases actually qualify.
No Hiring, No After-Hours Gaps
Our AI handles intake 24/7—nights, weekends, holidays. It never calls in sick, never has a bad day, and costs a fraction of a human intake team.
Let AI handle intake so your attorneys can focus on winning cases.
You Have Questions. We've Got Answers.
Not like you’d expect! When you think of Voice AI, you might think of a robotic voice like Siri or Alexa. However, our Voice AI Appointment Setter is indistinguishable from a human voice 90% of the time. Occasionally you can tell the accent or tone is a little off on certain words, so just like with any employee, it’s not 100% perfect but it can do the job and convert leads! See our sample of a real call above.
No. The AI handles intake and qualification only—collecting case details, screening against your criteria, and transferring qualified leads to your team. It never provides legal advice or makes representations about case outcomes.
Less than hiring most humans with the skills to do the job! (And it doesn’t require PTO, breaks, or benefits). Pricing is based on the level of customization required and the volume of calls you need. Talk to our AI to book an appointment with an account executive to get custom pricing for your needs. You can book a demo call to get started.
PeakSend can be configured for any personal injury case type—auto accidents, slip and fall, medical malpractice, workers' comp, mass tort, and more. You define the qualifying criteria, and the AI screens accordingly.
Set up can take anywhere between 1-3 business days depending on the complexity of customization and other projects in our queue. Each agent is tested by real humans to provide quality assurance, which can take time.